is that they are so outdated!!!!!!
Regardless if a hotel is a 5 star property or not, they will never reply to your simple queries about their services thru email. That’s just too much to ask for a 5 star property in the Philippines. They are wasting their time and effort in designing their websites and too much wasted time as well on creating an email account which I think is never checked. what’s up Sofitel Philippine Plaza????? I’ve sent you numerous emails now and yet, no replies from your side. I refuse to call you just to prove a point that I will never get the answer I’m looking for and will print out all the unanswered emails I’ve sent and show it to you upon check-in!
– irrate travel agent –