Expat Life in Dubai

The case of an Emirates Cabin Crew

November 18, 2008

This blog has to be edited as it just had wayyyyyyy too much traffic in a span of 2 days. Wow! didn’t know how hyped up that rumor is. Hehehe. So for all you curious cats and dogs, well…. try another site. Am sharing my own personal experience with cabin crews, not with the Tony and Guy ones. 🙂


oh yes, we have a lot of them here in dubai. roaming around like they own the world. not all of them though, but i’ve had some experiences like this myself. the worst was with a Thai cabin crew. i have just paid for my manicure and pedicure services at a nail salon and was waiting for my friend at the reception area when this thai cabin crew went ballistic because the cashier won’t give a discount to her for being an emirates staff just because she could not present her ID. i was not able to present my ID as well and just plainly told the cashier that it was so stupid of me to forget that when i already know that we get discounts from them, nevertheless i paid for the whole amount. this Thai cabin crew though started shouting, complaining and boasting around that she is an emirates cabin crew. the cashier was a filipino and knowing some filipinos who get easily intimidated by obnoxious people i came to her rescue and told the cabin crew that it is the salon’s policy. if they need the ID to have the discount applied then they need the ID besides, what proof will they have that you are in fact an Emirates cabin crew? Just because you’re tall and pretty? she ignored me and became more impatient with the poor receptionist. i told the cashier when i was on my way out to call their manager and let them handle this. i’m not really sure what happened next however, i wish the cabin crew got what she deserved – some bitchslapping for being so rude to the receptionist.

i mean come on, you may be a cabin crew, you get to travel the whole world but that’s just because that’s your job – you traveled for free and didn’t pay for anything. besides, what did you exactly do inside the aircraft on your way to the destination? i am sorry if i have said that, but that’s the truth. your job may have brought you to different countries but before you got there, you were taking care of the passengers traveling with you – believe it or not, that cashier at the salon might just be one of them too. and if she had asked for water from you, as your job’s description, you need to serve that to them with a smile on your face. then why, for the love of God, are you being arrogant to people around you once you’ve stepped outside the aircraft? it’s saddening for me because i have a lot of friends working as a cabin crew for different airlines and most of them aren’t entirely like that but they are being typecasted as the arrogant kind because of other cabin crews’ actions towards the people around them.

one friend of mine who used to work for etihad once told me that if not for the good salary she’s getting, she would have left the job as it’s not as classy as what other people might think. they serve food, they get shouted at by business class passengers who treats them like they’re their personal nannies, they clean up the barf caused by sick/drunk passengers, they get their asses grabbed when they pass by a perverted passenger, they clean up the mess inside the toilet etc. etc. not at all classy. every flight she takes was hell for her and the only consolation that she’s getting is the good hotel rooms, some layovers on their destinations and the chance to see her kid everytime she’s got a flight to manila. she resigned after 3 years just because she couldn’t take it anymore and is now a PR agent for one of the advertising companies in the philippines.

being a cabin crew or other high-paying jobs for that matter, you have no right whatsoever to treat the other people around you like trash. just because you’re flying oh so high above sea-level, doesn’t mean that your feet will never again touch the ground. at the end of the day, you’re just like everybody else – employees working their asses off. so prove us then that you’re not no-brainers and you can understand this simple fact of life – what you do/are doesn’t give you the license to treat everyone else around you like trash.

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  • Reply Mitzie Mee August 6, 2013 at 00:31

    Great post. I used to work as a cabin crew myself, and I don’t recognize any of the traits you describe, but the again, I didn’t work in Dubai…
    Another thing I was wondering is whether it’s common for Filipino women to just leave their kids at home while they go working abroad? I mean, what’s the whole idea of having kids, if you only see them once a year or less?

    • Reply Pinay Flying High August 6, 2013 at 07:16

      Hello Mitzie Mee!!! You’re a kind person, I can sense that even if we have not met each other. If someone told me that you are an arrogant cabin crew I wouldn’t have believed them. 🙂

      The thing about the Filipinos leaving their children is normal, yes but not planned. It’s plainly because as a mother, you will soon realize that the salary you are getting in the Philippines is not enough to support your children and so you will have to go abroad against your will, leaving your kids behind in the hopes of being able to provide and give a better future for their child. 🙂

      • Reply Mitzie Mee August 6, 2013 at 12:19

        That’s really interesting. Thank you for explaining:)
        Some of my friends have Filipino maids (with kids at home). I can imagine how heartbreaking it must be, having to take care of other people’s kids while your own are 1000 miles away..

        • Reply Pinay Flying High August 6, 2013 at 21:20

          Yes, it’s never easy. I know, because my mother did the same and I am always grateful for that. If not for her, I’m probably not here in Dubai right now. 🙂

  • Reply Dolce Diana May 12, 2013 at 21:10

    i guess the bottomline here is plain and simple: have respect to other people. because if you do, then you would not look down at people, shout at them etc. as cabincrew we do get a lot stress from difficult passengers, thats why outside work it all comes out…we are the customer now and now we can shout what we have been holding behind our cabincrew smile.but is it right?for sure no.so i guess cabincrew or not, mind our values and have proper stress outlet rather than the next person who probably has more problem than us.xo

    • Reply Pinay Flying High May 12, 2013 at 21:57

      Holy cow! Someone actually understood the idea of this blog and from an ex-cabin crew herself. I am giving you a standing ovation right now. 🙂

      I have full respect for this job, seriously, I have! I have no idea how you can cope up with an unreasonable passenger during the whole flight because I have no patience for that, not at all. The job is physically, emotionally and mentally stressful which is why I think you all deserve a medal whenever you finish a flight and not killed anyone out of frustration. However as you’ve said, some tend to release this frustration towards an unknowing person because the table has turned and they are now the customer which is unacceptable. Why do they have to be one of those people that they hate?

      You couldn’t have said it better and I am really giddy and happy here that YOU understood the blog and didn’t go ballistic and defensive like most of the previous comments. 🙂

      • Reply Dolce Diana May 13, 2013 at 18:32

        haha i think because we kinda think the same. i noticed that after reading some of ur posts and the latest on liebster award where u mentioned that ur not scared of dying but moreof other people dying,,,the sense of loss which is why we also dont easily get attach to people,,,and we can cut them from our life…omg 😀
        speaking of the liebster…im yet to do it!!! internet connection here comes and goes,,,not really ideal for writing post ;P xoxo

        • Reply Pinay Flying High May 13, 2013 at 18:36

          Sure no worries, make sure that you let them know that you “come in peace”. Lol.

          Glad to know that I am not a weird soul after all. :-p

          • Dolce Diana May 13, 2013 at 18:40

            its good to be weirdos in a pod haha :p and we both work in travel and tourism…perhaps its this industry that makes us coocoo…yeah ill blame it on that :p

  • Reply galangongo234 January 22, 2012 at 09:10

    ms. blogger… wag ka ngang tanga!

  • Reply raquel jmenez January 4, 2011 at 05:46

    reading this blog makes me feel that a lot of people out here are sourgraping.. firstly, we all have dreams in life..ambitions..sadly,not all our dreams came true.has anyone of you here dreamt of becoming a cabin crew? i must say,if you are not a crew then you must have dreamt of this but never got the chance to be an FA. to be in that position esp.with emirates airline, you need to be a good cookie…really!!a high caibre indivudual who can deal with all sorts of pressure and challenegs.i dont need to mention ,the training a crew has to go through is very intensive before they can be a full pledged flight attendant.. now, when they started flying,they carry with them the pride and prestige because they have surpassed the challenges during their training.. they work in the industry where they are given loads of benefits.,priviledges..so whether or not they look like they own the world..let them be .but then again,lets not generalized bcause not all of them are the same..kodus to the flight attendant and im soo proud to be one!!:)

    • Reply galatea234 January 4, 2011 at 18:29

      this is getting boring…. i’ve made this post like a bazillion of years ago and still getting comments like these. it seems like the readers doesn’t really read my blog and i can’t believe i’m going to say this again…

      anyway, once again whatever it is that you do, it doesn’t give you the license to treat other people like shit and i think i’ve made it clear as well that i am not generalizing all of them as i have friends who are all smart enough to understand this fact. cabin crews aren’t the only ones who needed to go thru the “dilemma” of trainings and such so it cannot be used as a justification to treat people around like they are worthless….

      i just hope you’re not one of the arrogant ones…. capeesh! 🙂

  • Reply pink November 21, 2010 at 11:22

    Well, not all of them… I know someone who is as nice as an Angel. Humble. Hospitable. She’s a graduate of UP Dilaman, intelligent, beautiful… Some people nilalahat nila, and they’re giving people a bad impression for these people whom you called – NANNIES! Simply because they are FRUSTRATED CABIN CREW.. Remember, these nannies should be intellectual and should have an efforless charisma as a requirement for the job. Siguro bansoooooooot ka! False teeth ka kaya??? Wahahahaha! @&#&Q(*&$#(#$)@($+@)(RK)$(Q

    • Reply galatea234 November 21, 2010 at 15:50

      hello pink,

      you might have missed that part when i said that i’m not generalizing all of them as such – as i, too, have a lot of friends who are cabin crews and not at all like the rest of them. as for being a frustrated cabin crew, if only i’m not claustrophobic i might have considered applying. why not? but then everytime i take a plane ride, i need to take cough syrup to make me sleep throughout the flight. 🙂

  • Reply RetroJetGirl November 15, 2010 at 12:46

    I guess it is like any job, there are jerks and there are nice people. 😛

    I do agree that I hate when I see a crew making a fuss, I always just ask quietly if they offer a discount and if they don’t, I pay. Simple.

    LOOOVE Chatuchak market, went there first time yesterday!!! =D

    • Reply galatea234 November 16, 2010 at 09:44

      yep, it IS that simple. just not sure why some people want to create a big fuss about the discounts.

  • Reply edward0131 August 30, 2009 at 13:19

    not in general yes. but most of them are suplado and suplada! na akala m kung sino!!!???? ang hndi nila alam e maid lang sila sa trabaho nila. che!!!!

  • Reply galatea234 May 6, 2009 at 18:10

    hi rachel! i totally agree with you. i have a lot of cabin crew friends as well who are not a stuck up like the ones i have encountered. but you gotta admit too, there are some of who just put themselves on a pedestal and thinks they are better than all the other people around them.

  • Reply Rachel May 6, 2009 at 07:17

    By chance i saw this blog and just had to say something…I am a cabin crew in emirates and honestly most of the girls and boys that work with me are not stuck up persons, they are extremely normal persons that actually suffer from generated opinion that all of us are idiots and sluts….you would be surprised that we actually have finished universities,and work here cause we like travelling and it is very exciting. yes we do serve food and drinks but one small detail you have forgotten and that is security….you know the part where we check for anythin that might endanger passengers….so please don’t judge people based on one case, cause based on that you know what is said about different ethnics and nations…..

    • Reply sara July 16, 2011 at 17:04


  • Reply galatea234 December 10, 2008 at 06:52

    exactly what i said crewng crewng, :p i don’t generealize all of them as such, since i have lots of friends who are crews and i know for sure they’re not one of the dumbasses and have firmly set their foot on the ground. up until now, even if they’re already getting the SUPER HIGH PAY as what ling said, they’re still a divisoria/greenhills/chatuchak-weekend-market fanatics. just like me, the lowly peasant. haha!

  • Reply crewng crewng December 9, 2008 at 21:14

    hey hey.. hehe.. let us not generalize all crew to be the brainless waitresses on air.. you’ll be surprised to see that many of them actually came from prestigious schools in the phils. besides, while many of them are bitches, i still think that we have the Filipino Comunity to thank for ( they make up mostly the best of the crew that emirates has..)

  • Reply Jogin December 8, 2008 at 23:15

    Ling, good luck on your final interview… Hope you get the job with SUPER HIGH PAY! hehehe! I just fervently hope that cabin air for that matter won’t clog you brain as well and become ma-ere like these two sisters…

  • Reply Ling November 27, 2008 at 18:26

    Wow amazing… i totally agree with this blog! one must not be arrogant because cabin crew is just an air-waitress/nanny job with super high pay… (i just finished my final interview with emirates..hopefully i’ll get d job.. d money is really good 😀 )
    above all else… glad to hear all these from you people.. 🙂 takecare! 🙂

  • Reply galatea234 November 19, 2008 at 14:09

    Hi Arlyn, well yeah of course… as i have mentioned in my blog and i personally know a lot of other people who will agree with me – some cabin crews can be just very arrogant. but am not saying all of them are. baka magalit ang mga cabin crew friends ko at kuyugin na lang ako bigla. hehehe. at hindi na nila ako bigyan ng free make-up. (hello grace and friends!!!! :p) pero kahit sila aminado that there are some crews who are power-tripping. katulad na lang nung thai crew na na-encounter ko. :p

    Hi trish! maybe we can contact instead the writer. hahaha. pero OA naman yun if fabricated. i haven’t seen the photos, talaga? may picture pa? award!!!! i didn’t know this was such a hype, akala ko dito lang sa dubai. hehehe.

  • Reply Arlyn November 19, 2008 at 09:39

    I’m pretty sure that if it was not a cabin crew who was complaining, this blog won’t exist.

  • Reply trishadeb November 19, 2008 at 09:02

    Is there anyway to prove if that letter was true or not?
    The email I received, may photos pa yung attachment, pics of the two sisters.
    Like where did those come from? It seems odd lang for me.

  • Reply galatea234 November 19, 2008 at 06:02

    oooooh. really arlyn? well, if that’s the case – then we have to take it out then to the writer. haha! probably people just find rumors like these to be amusing – specially if cabin crews are involved. anyhow, if that wasn’t true, then am sorry for the gabriz sisters. if it was, then well… goodluck to them. :p

  • Reply Arlyn November 19, 2008 at 00:19

    it’s so sad that the Gabriz sisters are not able to air their side. Word is the incident did happen but was edited and fabricated. True she was complaining because her long hair was chopped and murdered. But she never shouted at the haircuttet and never cursed her. She was asking for the manager who never appeared. And out of nowhere, 2 lady customers started to meddle with the issue. They only reacted to tantoco’s remarks like, katulong Lang naman kayo sa eroplano and mga ofw na nagpapasosyal, etc etc. They were paying customers too and have the right to complain. But there was no shouting, until the 2 other customers butt in. They never mentioned they were ek crew except when they came in the salon and asked the staff if ek crew gets a discount. The mother never flashed her daughters id. Just think about it, why would the mother carry her daughter’s ek ID? And besides, michelle who was on layover and checked in at Crowne plaza is not carrying her id, it’s with her uniform.
    The sad pArt is the people who reacted negatively, without knowing what really happened, were from the same company. Ms tantocos statements were discriminatory. And I don’t think any of our OFW’s deserve bigotry leveled against them. And remember, she’s a writer, she can write anything she wants whether it’s true or not. Media in the Philippines tend to exaggerate issues, that’s a fact.
    I just hope the sisters are able to clear their name. Their names have been ruined by the malicious minds of some of our colleagues from emirates.

  • Reply ex-Dubai November 18, 2008 at 08:51

    Yeah righ, i agree with you… Lahat naman tayo nagtatrabaho ng marangal… I worked before in Dubai Airport and got a chance to meet cabin crews from different airlines, I dont know if its because Dubai is Emirates Hub or its just those cabin crew thinks that they are superior that any one else working in the airport… but other airlines cabin crew are very fiendly… nakakalungkot lang, most of the Filipino Cabin Crew e suplada as if naman kaiinggitan mo work nila… Bakit nga ba may mga Pinoy na makatikim lang ng mataas na sweldo feeling nila e mayaman na sila… poor… Gawain ng mga pinoy na ganyan nadadamay pati ibang Pinoy, yung fact ngayon na Pinoy Workers are one of the Best in the world maybe true for now but sa ugaling tulad nitong magkapatid na ito… well bumababa ang tingin sa atin…dapat sa kanila ilaglag sa Dagat at ipakain sa pating.

  • Reply trishadeb November 18, 2008 at 07:03

    Amen, sis!
    Bloated egos, I guess. Caused by pressurized cabins 🙂

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